Visitor Management

PROJECT

VISITOR MANAGEMENT

SUMMARY

A faster check-in check-out experience for businesses using a tablet application. The system can recognize frequent visitors and sends alerts and notifications to the concerned people automatically. Also includes a web based admin panel.

RESPONSIBILITIES

UX Design

Art Direction & Concept

Visual Design

THE CONFUSED WANDERER

You've seen it before: that unfamiliar person ambling through the halls with a confused look on his or her face, peering in your front door looking unsure.

Confused Wanderers are real, and are haunting facilities across the nation. If you have them at your site, it's probably time to take a look at your guest procedures.

One key aspect of a good Visitor Management program is ensuring that your guests know where to go when they arrive at your site.

If you notice a lot of guests wandering around or frequently encounter guests who have to stop someone to ask where the office is, it's time to take a look at what you're doing to prepare guests for their visit.

KEEPING IT SIMPLE

CHECK-IN

In many cases, organizations focus their Visitor Management program on getting a guest through the sign-in process; if they can do that without issues, they consider it a win and call it a day. And If we can help them to be completely informed through their entire visit.

COURIERS, WORKERS ETC

VISITING WORKERS

Here we're not talking about guests from your company's other location coming to the office to work. Instead, by "visiting workers," we mean people who come to your site to perform some kind of contracted job. These workers could be a repair company, a food vendor, an HVAC company and others.

These workers are key to ensuring your site runs smoothly, but also present unique challenges; contracted employees need to be registered, need to have insurance and need to know whom to contact in the event of issues or questions.

Common issues can include contractors having trouble finding a person in charge to review or approve work, insurances coming up expired or contractors being unaware of site protocol.

These issues are inconvenient at best, and dangerous at worst.